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Car automatically removed from Volvo app

Posted: Sun Jan 14, 2024 10:53 pm
by jkcool
Since buying the car in Nov, My Volvo App was working fine and have been very useful to start the car when it is cold. This morning, the car disappeared from the app. I can't add it back. Since this is just the 3rd month, just wondering if this is a common thing. Can I add it myself or do I have to go to the dealership to get the PIN emailed ?

Re: Car automatically removed from Volvo app

Posted: Mon Jan 15, 2024 9:59 am
by jkcool
Just contacted Volvo Support via Web chat and they sent me the new PIN. I had to re-install the app. Possibly some data was corrupt in my phone. Resolved !

Re: Car automatically removed from Volvo app

Posted: Mon Apr 15, 2024 6:09 pm
by herry47
your car being automatically removed from the Volvo app can be unsettling. It's crucial to reach out to Volvo's customer support promptly to investigate the issue. They can provide insight into the reason for the removal and help ensure your car's proper integration with the app.

Re: Car automatically removed from Volvo app

Posted: Mon Apr 15, 2024 10:52 pm
by Felindre
herry47 wrote: Mon Apr 15, 2024 6:09 pm your car being automatically removed from the Volvo app can be unsettling. It's crucial to reach out to Volvo's customer support promptly to investigate the issue. They can provide insight into the reason for the removal and help ensure your car's proper integration with the app.
He probably has, back in January when he posted this.