Volvo Car App

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ProV1x
Posts: 12
Joined: Mon Dec 23, 2024 6:30 pm
Location: Haddington

Post by ProV1x »

I've taken my Reg number off retention and added it to my new car, the Car App still shows the original reg, anyone know how I go about changing it, might just be something simple I'm not seeing
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ChrisLF
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Location: Heart of England

Post by ChrisLF »

I think you're need to contact Volvo customer care/contact centre.
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thefaxmachine27
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Joined: Fri Apr 26, 2024 8:28 am

Post by thefaxmachine27 »

Exactly what ChrisLF said. Do an online chat via the Volvo app. I had to do the same when transfering my reg over. Sorted within 5 mins.
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ProV1x
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Joined: Mon Dec 23, 2024 6:30 pm
Location: Haddington

Post by ProV1x »

Ok great, thanks both
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ProV1x
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Post by ProV1x »

Twice I've had an online chat with them via the App, sent photos of my V5c and they still haven't changed my reg number over, getting a bit fed up with then now, back onto them again ........
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AldridgeAndy
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Post by AldridgeAndy »

ProV1x wrote: ↑Thu Jan 02, 2025 2:09 pm Twice I've had an online chat with them via the App, sent photos of my V5c and they still haven't changed my reg number over, getting a bit fed up with then now, back onto them again ........
I scanned my “replacement V5” in to a PDF Document and sent it to Volvo via WhatsApp and the change was made there and then. It took a “forced restart” of the Volvo Cars app for the registration plate change to take effect.

Well worth having a chat to Volvo UK once normality returns on January 6th.
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ProV1x
Posts: 12
Joined: Mon Dec 23, 2024 6:30 pm
Location: Haddington

Post by ProV1x »

AldridgeAndy wrote: ↑Sun Jan 05, 2025 3:21 pm
ProV1x wrote: ↑Thu Jan 02, 2025 2:09 pm Twice I've had an online chat with them via the App, sent photos of my V5c and they still haven't changed my reg number over, getting a bit fed up with then now, back onto them again ........
I scanned my “replacement V5” in to a PDF Document and sent it to Volvo via WhatsApp and the change was made there and then. It took a “forced restart” of the Volvo Cars app for the registration plate change to take effect.

Well worth having a chat to Volvo UK once normality returns on January 6th.

I wondered about that, how do I perform a 'forced restart, I won't lose my journey data will I ?
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ProV1x
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Joined: Mon Dec 23, 2024 6:30 pm
Location: Haddington

Post by ProV1x »

Sorry don't know what I done there, the question i was asking is how do I do a forced restart to the App, I wouldn't lose my journey data would I ?
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ProV1x
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Post by ProV1x »

Started another 'Chat' through the App this morning, advised to close and re-open the App and it was done !
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