First service today

[GRAF]

At Waylands Volvo in Oxford, which is where I bought the car 6 months ago, it was ex Volvo fleet. All went smoothly, although they do try and gently push extras. The recommendations I received for extra work was for 3 tyres at £250 a pop (2.9mm, 3.2mm and 4.1mm, the 2.9 being marked urgent). Then wiper blades at a considerably expensive £95, and a 4 wheel alignment at £90. I declined all but the alignment.

They were, unsurprisingly having read about it here and elsewhere, unable to find any stored codes relating to a persistent cold engine misfire, and of course as the car had been driven an hour plus to get there it was good and warm. I might take them up on leaving it with them for a couple of days another time so they can try it properly cold.

More surprising was that they didn’t update the software to the latest, which I thought was standard. Oh, and they’d unplugged the power lead to my Blackvue dashcam and left it out, something I only notice half way home after a rapid stop caused by the milk tanker in front of me slamming on the anchors and locking his rear axle! That made it a bit smelly. Which reminds me, there was absolutely no workshop odour in the car, and no silly paper mats or steering wheel clingfilm to dispose of.

We’d had a courtesy car so we drove to the Park & Ride and had a mooch about Oxford - it’s very noticeable how much the new Westgate centre has decimated trade in the town. Then we went back and waited in the dealership, a pleasant enough place. We were there about a hour and precisely no one came to look at cars. It was a Monday lunchtime tho.

ETA despite a mileage of nearly 15000 the brakes, front and rear, were only noted as being 10% worn.

[Chris John]

£250 each for tyres Idiots.
And new wipers blades in a car only a year old.
Pure profiteering
(Think I’d give them the bird and go elsewhere)

[JFDIT]

Funnily enough my OEM front wiper blades have only lasted a year. Just replacing them with Bosch Aerotwin from Amazon £19.32.

[Stovo]

Recommendation for three new tyres on a year old car with 15k miles! Either they are taking the pee or you have been partaking in drag racing.

[Alexandrovich]

Agree with Chris John, I've just replaced a tyre as a result of a puncture, others all OK at 4 yrs and 11500 mls. And just had to replace front wiper blades on MOT.

[Deleted User 4613]

Time to look for another dealer, you'll never trust them when something really does need replacing.

[GRAF]

Time to look for another dealer, you'll never trust them when something really does need replacing.

They were fine, no attempt at a hard sell when I declined all but the wheel alignment. I suspect the tyre thing is automated depending on th3 tread depth they record. A I guess it speaks to a non-technical well heeled demographic customer base.

The EcoContacts, which is what they woul£ have fitted, are around the £150 mark retail, so fitted about £180.

[ChrisLF]

No doubt you're thinking leave it for a few miles then have a complete set of decent tyres.

[GRAF]

No doubt you're thinking leave it for a few miles then have a complete set of decent tyres.

Indeed, some all season tyres come the autumn.

[percymon]

Funnily enough my OEM front wiper blades have only lasted a year. Just replacing them with Bosch Aerotwin from Amazon £19.32.

Which makes the main dealer quote quite reasonable , since they probably charge 30min labour time at £170/hour

You can't blame them, plenty of people just pay it - it pays for the fancy showroom, plants and the coffee machine