Volvo Extended Warranty via Car Care Plan - Any views?

[Deleted User 4737]

Its a full 10-year manufacturers warranty with some normal fair wear and tear exclusions, unlike aftermarket warranties that may (and often) come with a comprehensive list of exclusions?? The Hybrid system is covered for 15-years, up to 2039, how insane is that!!

[eugen61]

I assume that the level of warranty remains the same during the 10 years for Toyota/Lexus or do exclusions come in? Is there mileage limitations? .

My misses ordered Lexus LBX and I read the warranty T&C’s. Manufacturer warranty is 3 year / 60,000 mile. After that, quote from Lexus’ website, “you could receive up to 10 years warranty up until your vehicle is 10 years old or has reached 100k miles. This additional warranty is made up of the 3 years manufacturer warranty plus 7 years’ service activated warranty”.

In order to get the extra 7 years warranty you need to service the car yearly at a Lexus Centre. However, quote from Lexus’ website, “If the vehicle has never been serviced at a Lexus Centre or has missed a scheduled service, you can still benefit from a Lexus service activated warranty, so long as the 3 year / 60,000 mile (whichever comes first) manufacturer warranty has expired and the vehicle is less than 10 years old or has driven less than 100,000 miles.”

We were told that yearly service would cost around £500, it seems a good deal for us since we always service our cars at the manufacturer’s service centre. In comparison, Volvo offers one year warranty extension for £407 that doesn’t include service cost. Warranty exclusions in T&C’s are similar for both manufacturers.

[Deleted User 4737]

It's yearly if that's the normal service schedule, it every two years or 20k for others. NX service plan is under £35pm, for this you get the service, breakdown cover, MOT when due and all the updates, oh and the next 12-months manufacturers warranty added FOC. I will stop pushing this now as I may be accused by some of working for Toyota!!

[Stovo]

It is damming that many manufacturers still only offer a 36-month warranty, and with the almost certain eye watering repair costs these modern cars bring, would not own one out of warranty. There are a few on this forum who have given me an unjust hard time moving from Volvo after 6-years and two XC40's, but the 1st of March will bring a new era of 10-years peace of mind motoring in the from of a fabulous Lexus NX, and so looking forward to it.

Great choice, lovely car and warranty a real bonus. Enjoy!

[Deleted User 4737]

Thanks Stovo, and on your kind and generous post, and soon not to be driving a Volvo, think its time I removed myself from this forum. Wish you all the very best, and to those who have issues/ delays, I do hope you get sorted very soon.

[JFDIT]

Reality is the older a car gets the more likely a component failure will be down to "fair wear and tear". So I'd be interested to know how good these warranties really are. Does anyone have experience of brands that offer 5, 7 and 10 year warranties and getting a claim honoured?

Regards, Volvo's "official" extended warranty, albeit underwritten, as far as I can tell it covers everything the 3 year warranty does.

[DJB14]

Indeed. I don't intend keeping my car longer than 3 years because of the warranty which is when I usually change anyway. A longer warranty would be good though to give more flexibility including delivery times.

I assume that the level of warranty remains the same during the 10 years for Toyota/Lexus or do exclusions come in? Is there mileage limitations?

It's a pity they don't make anything I fancy at the moment, but in the future who knows. Assuming they continue the 10 year warranty.

Prior to getting the Volvo, I considered a Toyota. I understand from some comments on the owners’ forum that there are exclusions when compared with the standard 3 year warranty. So not all good apparently.

[DJB14]

Indeed. I don't intend keeping my car longer than 3 years because of the warranty which is when I usually change anyway. A longer warranty would be good though to give more flexibility including delivery times.

I assume that the level of warranty remains the same during the 10 years for Toyota/Lexus or do exclusions come in? Is there mileage limitations?

It's a pity they don't make anything I fancy at the moment, but in the future who knows. Assuming they continue the 10 year warranty.

Prior to getting the Volvo, I considered a Toyota. I understand from some comments on the owners’ forum that there are exclusions when compared with the standard 3 year warranty. So not all good apparently.

[JFDIT]

Yes, a quick look at stuff Excluded from extended Toyota warranty are things like Infotainment Screen, Shocks, Exhaust system, Light lenses and much more. But if you like and want the vehicle then the warranty is better than many others, it might cover your failure. Is the Kia warranty more inclusive I wonder?

[ChrisLF]

Comments on the forums say that the new 3 year/60k. + extensions warranty isn't as good as the previous 5 year/100k. warranty as from year 4 onwards the level of cover is reduced as stated by others. The full 5 year warranty would have suited me. Any warranty is better than none but it doesn't have the same attraction and doesn't provide for "10 years peace of mind motoring".

Toyota's are very reliable but they do have issues like all cars and they are getting more and more complicated to compete with rivals and perhaps it's thought that 5 years is too much of a risk now? The lower "free" extended cover with the new warranty is understandable as it's got to be viable.