Car automatically removed from Volvo app

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jkcool
Posts: 25
Joined: Sun Sep 17, 2023 4:10 pm

Post by jkcool »

Since buying the car in Nov, My Volvo App was working fine and have been very useful to start the car when it is cold. This morning, the car disappeared from the app. I can't add it back. Since this is just the 3rd month, just wondering if this is a common thing. Can I add it myself or do I have to go to the dealership to get the PIN emailed ?
Volvo Selekt - MY21 R-Design B4 - Thunder grey with Winter pack. (Nov 23)

jkcool
Posts: 25
Joined: Sun Sep 17, 2023 4:10 pm

Post by jkcool »

Just contacted Volvo Support via Web chat and they sent me the new PIN. I had to re-install the app. Possibly some data was corrupt in my phone. Resolved !
Volvo Selekt - MY21 R-Design B4 - Thunder grey with Winter pack. (Nov 23)
herry47
Posts: 1
Joined: Mon Apr 15, 2024 6:06 pm
Location: india
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Post by herry47 »

your car being automatically removed from the Volvo app can be unsettling. It's crucial to reach out to Volvo's customer support promptly to investigate the issue. They can provide insight into the reason for the removal and help ensure your car's proper integration with the app.
Felindre
Posts: 804
Joined: Wed Dec 23, 2020 2:19 pm
Location: South Wales, UK

Post by Felindre »

herry47 wrote: Mon Apr 15, 2024 6:09 pm your car being automatically removed from the Volvo app can be unsettling. It's crucial to reach out to Volvo's customer support promptly to investigate the issue. They can provide insight into the reason for the removal and help ensure your car's proper integration with the app.
He probably has, back in January when he posted this.
B4 AWD Inscription , Fusion Red, Blond interior. Drivers Assist, Climate, Tinted rear windows and Towing pack.
Ordered 14 Dec 20, delivered 10 March 21
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