Car Offline

[JohnDavo]

Keep getting car offline message on Volvo App.

Seems to reconnect when I start car but then after an hour or so disconnects again.

Connects to internet ok when I start car.

Any ideas anyone??

[Roy03]

I had this problem, so I re-installed the app and that cured it.

[JohnDavo]

Have considered reinstalling the app but have read that this is fraught with difficulties on a google car.

Have you got a google car? If so any tips?

Thanks

[JFDIT]

Try a modem reset. Hold the Front Screen Defroster button in until the overhead SoS button flashes Red.

If that doesn't work initiate a Chat session with Volvo Customer Services via the app, it could be an issue with Volvo servers.

[maxi 1203]

I am having this exact problem. have reinstalled the app, reset modem, reset centre console. did you find a fix?

[Imac]

I have same issue and car is visible in App for a couple of hours then goes offline. I was wondering if it is a power save issue.

[JohnDavo]

This issue turned out to be a faulty battery believe it or not. I occasionally got the " battery save mode "message appearing too and centre screen rebooting on start up.
Dealer said battery was faulty and changed it. Been ok since, fingers crossed.

[eugen61]

Sensus cars had an identical problem linked to faulty 12V support battery, it seems the issue was carried over to AAOS cars despite those having a much larger capacity battery supplying the 12V support systems. When 12V battery hits a low level in a stationary car, the system will try to save energy by disconnecting the modem, GPS and radio units.