Internet connections

[SteveM]

Didn't have a very satisfactory hand-over at the dealer with the result that, trying to do it myself, I eventually 'locked-out' the p-sim card
Dealer fitted a new one last week and, lo and behold , I now have the Globe Icon showing on-screen. I can even choose the Weather app and it displays on the bottom of the main screen ..... but that's just about all I'm managing to do!!
I've also seen a list of 'available apps' including Spotify but the only option is to uninstall them, none of them appear on the 'Right-swipe' screen (where the Weather icon is)
In 'Settings','Communications' do I choose'Car Modem Internet' or something else?? I find the Owner Guide very vague.
Has anybody discovered a Definative user guide (Idiot's guide to ...) or a Youtube clip ..
I always thought I was fairly computer savvy but this has got me pulling my hair out, it's slowly driving me mad

[Mikeg1]

Interested in this

[eugen61]

There are several threads on the forum discussing this topic, use the search bar on the page left top corner.

[Websta24]

Picked my car up yesterday and dealer was not aware of a Sim Card, nor did he provide one!!!

[Chris John]

Picked my car up yesterday and dealer was not aware of a Sim Card, nor did he provide one!!!

Dealer is talking utter rubbish. Go back and ask to speak to someone who knows what they are talking about!

[RonFleet]

Didn't have a very satisfactory hand-over at the dealer with the result that, trying to do it myself, I eventually 'locked-out' the p-sim card
Dealer fitted a new one last week and, lo and behold , I now have the Globe Icon showing on-screen. I can even choose the Weather app and it displays on the bottom of the main screen ..... but that's just about all I'm managing to do!!
I've also seen a list of 'available apps' including Spotify but the only option is to uninstall them, none of them appear on the 'Right-swipe' screen (where the Weather icon is)
In 'Settings','Communications' do I choose'Car Modem Internet' or something else?? I find the Owner Guide very vague.
Has anybody discovered a Definative user guide (Idiot's guide to ...) or a Youtube clip ..
I always thought I was fairly computer savvy but this has got me pulling my hair out, it's slowly driving me mad

"Car Modem Internet" is what you need.

[SteveM]

There are several threads on the forum discussing this topic, use the search bar on the page left top corner.

Sorry Eugene, not very constructive .. I've tried various searches under differing criteria and not found the information I was hoping for .. it looks like there are a couple of others in the same boat too.

[SteveM]

Didn't have a very satisfactory hand-over at the dealer with the result that, trying to do it myself, I eventually 'locked-out' the p-sim card
Dealer fitted a new one last week and, lo and behold , I now have the Globe Icon showing on-screen. I can even choose the Weather app and it displays on the bottom of the main screen ..... but that's just about all I'm managing to do!!
I've also seen a list of 'available apps' including Spotify but the only option is to uninstall them, none of them appear on the 'Right-swipe' screen (where the Weather icon is)
In 'Settings','Communications' do I choose'Car Modem Internet' or something else?? I find the Owner Guide very vague.
Has anybody discovered a Definative user guide (Idiot's guide to ...) or a Youtube clip ..
I always thought I was fairly computer savvy but this has got me pulling my hair out, it's slowly driving me mad

"Car Modem Internet" is what you need.

Thanks Ron but all I get under "Car Modem Internet" is my original query and your reply

[eugen61]

There are several threads on the forum discussing this topic, use the search bar on the page left top corner.

Sorry Eugene, not very constructive .. I've tried various searches under differing criteria and not found the information I was hoping for .. it looks like there are a couple of others in the same boat too.

Apologies Steve. I suggested a search on the forum because your problem can be caused by various reasons and those have already been discussed.

From your description it seams you managed to establish a connection (globe icon on screen) but there’s no data through other apps. If the only app option you see is uninstall, then I would suggest uninstalling the apps and reinstalling them again. Hopefully this will solve the problem.

[SteveM]

There are several threads on the forum discussing this topic, use the search bar on the page left top corner.

Sorry Eugene, not very constructive .. I've tried various searches under differing criteria and not found the information I was hoping for .. it looks like there are a couple of others in the same boat too.

Apologies Steve. I suggested a search on the forum because your problem can be caused by various reasons and those have already been discussed.

From your description it seams you managed to establish a connection (globe icon on screen) but there’s no data through other apps. If the only app option you see is uninstall, then I would suggest uninstalling the apps and reinstalling them again. Hopefully this will solve the problem.

Thanks Eugene ... unfortunately it would appear that I could uninstall ok as the option is on screen (afraid to hit the button in case they're gone for ever) but have no idea how to (re)install .. I'm not having much luck with this
Should I be able to do this through some sort of menu purely via the car internet or are these apps only available via a cable connected phone or are they altenative routes ?