Download Center STUCK on "Installing Software" after map update

Faults and Technical chat for the Volvo XC40
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tezaman
Posts: 1
Joined: Wed Sep 29, 2021 11:33 am

Post by tezaman »

Hello All

I started upgrading the Sensus map to the latest , putting my phone first as HOT SPOT
Then the Download center found an upgrade on the map I proceeded to install.

- The Map has been downloaded
- The installation has started.

-But somewhere around 20% the screen entered sleep mode and the installation stopped.
(lesson learned , engine have to be running despite the fact that the manual says that installation can be resumed)


I closed, I locked
I came back, I put a hot spot

And since then the download center writes

INSTALLING SOFTWARE without progress.
I left it for at least 35 minutes without change.

Finally with a usb stick I upgraded the map successfully.

But the download center is now stuck. INSTALLING SOFTWARE.

I can not stop the process.
I can not delete an app.
I can not install an app.
Changing the profile does not change anything.
Changing to factory settings does not change anything.


It is stuck in this status.

i think ill let it work for some hours

User avatar
EmJay
Posts: 68
Joined: Mon Oct 12, 2020 4:39 pm

Post by EmJay »

tezaman wrote: Wed Sep 29, 2021 11:37 am Hello All

I started upgrading the Sensus map to the latest , putting my phone first as HOT SPOT
Then the Download center found an upgrade on the map I proceeded to install.

- The Map has been downloaded
- The installation has started.

-But somewhere around 20% the screen entered sleep mode and the installation stopped.
(lesson learned , engine have to be running despite the fact that the manual says that installation can be resumed)


I closed, I locked
I came back, I put a hot spot

And since then the download center writes

INSTALLING SOFTWARE without progress.
I left it for at least 35 minutes without change.

Finally with a usb stick I upgraded the map successfully.

But the download center is now stuck. INSTALLING SOFTWARE.

I can not stop the process.
I can not delete an app.
I can not install an app.
Changing the profile does not change anything.
Changing to factory settings does not change anything.


It is stuck in this status.

i think ill let it work for some hours
This thread may be of interest! viewtopic.php?f=11&t=2892&p=26082#p26082
XC40 Momentum B4P (MY2021) Denim Blue, FWD, Automatic
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